Joinery disputes generally arise out of poor contractual documentation and/or defective work and/or materials.
Plans often lack detail and specifications are often general and not project specific. Quotations will often omit (deliberately or accidentally) items of work but not expressly state so on their face, and may be presented in the form of an ‘estimate’ or a PC Sum (Prime Cost Sum) or Provisional Sum, or the quotation may contain estimates for items to be supplied in the form of PC Sums that are woefully inaccurate for the works that are in fact required to be undertaken/supplied.
Many owners and head contractors will request changes/variations to the scope of work and specification as work progresses and no price will be agreed in advance.
On the other hand, mistakes and errors are a feature of any building related work and some joinery contractors fail to have adequate quality assurance processes in place to ensure they achieve the agreed/specified scope of work to the specified standard, and/or to complete their work by the due date for completion.
In the circumstances, it is little wonder that joinery disputes arise from time to time. There are essentially two types of disputes that we deal with: