Waterproofing disputes generally arise out of poor contractual documentation and/or defective work and/or materials.
Plans often lack detail and specifications are often general and not project specific. Quotations will often omit (deliberately or accidentally) items of work (ie supply of droppers and scuppers, or protective barriers in the case of tanking works) but not expressly state so on their face, and some may be presented in the form of an ‘estimate’ or a PC Sum (Prime Cost Sum) or Provisional Sum, that is woefully inaccurate for the works that are in fact required to be undertaken.
Many owners and head contractors will request changes/variations to the scope of work and specification as work progresses and no price will be agreed in advance.
While waterproofing is often an integral part of tiling work, it may be undertaken as a stand-alone activity and problems can arise when leaks appear in below ground structures and/or below and around decks, showers and wet areas and the cause is not readily identifiable as to a waterproofing, backfilling or tiling (damage from) issue. Another common cause for complaint is that waterproofing contractors will often withhold producer statements pending payment – the problem becomes more complex when the owner has paid the head contractor but the head contractor has failed to pay the waterproofing subcontractor.
On the other hand, mistakes and errors are a feature of any building related work and some waterproofing contractors lack the necessary skills and/or fail to have adequate quality assurance processes in place to ensure they achieve the agreed/specified scope of work to the specified standard, and/or to complete their work by the due date for completion.
In the circumstances, it is little wonder that waterproofing disputes arise from time to time. There are essentially two types of disputes that we deal with: